Universal Access

With nearly 30 years of proven delivery and thousands of projects completed, Sterling's Universal Access division provides specialist DSAPT (Disability Standards for Accessible Public Transport) compliance services for transport operators, projects and government organisations. Our capability encompasses accessibility auditing, community consultation, design review, construction supervision, and post-construction verification—ensuring transport infrastructure meets regulatory requirements while delivering genuine accessibility improvements informed by disability community feedback.

Sterling's universal access model integrates technical compliance assessment with meaningful community engagement and construction oversight. Our accessibility consultants coordinate design review, stakeholder consultation, and construction verification within a single accountable framework—ensuring regulatory requirements are met, community feedback informs design decisions, and delivered infrastructure achieves compliance outcomes. This integrated approach eliminates coordination gaps between auditing, design, and construction phases that often compromise accessibility outcomes in traditional project delivery.

From initial DSAPT compliance audits and gap analysis through to community consultation, design review, construction supervision, and final regulatory approval coordination, Sterling provides end-to-end accessibility consulting services. Our capabilities extend across AS 1428 compliance assessment, passenger journey mapping, accessible facility design review, and post-construction verification—enabling transport operators to meet Disability Discrimination Act obligations, achieve regulatory compliance deadlines, and deliver infrastructure improvements that meaningfully enhance accessibility for passengers with disability.